Interview Report

Going into BCM313โ€™s Assessment 3, I was eager to interview my long-time family friend, David Oโ€™Keefe, as I knew he has had an extensive career in Training and Consulting, and I was excited to learn from him. I interviewed David on the day that lockdown ended, and David was extremely helpful, happy to answer all questions and ready to talk for hours. The interview was extremely insightful into Davidโ€™s professional values, and I found that we share similar beliefs. This came as no surprise, considering he was my Fatherโ€™s closest friend and I had spent a large portion of my childhood around him. David was influential in my upbringing, acting as a second father figure and teaching me a significant amount of lessons, therefore, interviewing him came easily, with us sitting on the couch chatting informally. 

Being a Trainer/Teacher/Consultant, David was extremely happy to talk and could have spoken for hours if given the time. I decided that going into the interview, I would have four main questions I wanted to ask, which were:

  1. What is your work history?
  2. What values do you hold and how did you develop them?
  3. Was there a time in your work history where you experienced change or disruption?
  4. Looking into the future of work, do you have any expectations or thoughts on what it might look like?

In our interview, I tried to employ the listening techniques that we discussed and practiced in class. In these listening tasks, we practiced listening without interrupting, whilst still engaging in an interview setting. This task was designed to teach us to know when not to talk or interrupt, to give the speaker the opportunity to share what it is they have to say completely. This technique allows the speaker to speak freely, and may prompt them to reveal more than if the listener had interrupted or spoken.ย 

“People don’t buy what you do; People buy why you do it.”

Simon Sinek

When creating and presenting my findings, I aimed to share only the most relevant information, to ensure I stuck to the 5 minutes limit. This meant that a large portion of the interview had to be condensed, as our interview went for 30 minutes and David shared a lot of stories from his work history, life lessons heโ€™d been taught by mentors and colleagues and the current state of not only his work industry, but also how all industries have changed over time.

In this interview, David spoke about how he has been bought out by multiple different companies, such as MultiBiz International, and how his role has changed a number of times, going from a Trainer/Consultant/Principal of his own small business, to the Manager of 200 people for a larger corporation. 

When speaking on his work history and how this shaped his values, David showed me a Training Manual that he shares with clients, and in it, he has his career values listed for clients to read. These are:

  • Lead the industry by Innovation
  • Give what is asked and add 10%
  • Excellence is not optional
  • Maintain Honesty and Integrity
  • Make superior evaluations
  • Under promise and over perform

He then summarised these further into:

  • Innovate & Exceed Expectations
  • Honesty
  • Integrity
  • Diligence

In everything he does, David tries to uphold these core values, and throughout our talk, I found that throughout my life, I had echoed these values, because we had spent so much time together and he had been such a strong role model to me. Overall, this interview was extremely insightful, as it let me analyse what David values and how he has developed them, and it allowed me to discover what I value, and how he has impacted my life.ย 

David O’Keefe with German basketball legend Dirk Nowitzki.

Change

When asked to reflect on a time of disruption and change, a number of different moments come to mind, but none as influential to my narrative self-development as the transition from Primary School (year 6) to High School (year 7). Though it seems like a minor move, I believe it was an extremely important step for the younger me to take, and it cannot be understated how crucial this was to my growth as a person. I am able to credit a number of milestones in my life to all that I learnt from my six years of high school. 

I went to a small primary school in the Wollongong Area, with only 150 students. As a child, I was nervous and quiet, and stuck to my small group of friends. My interests were sports, toys and general fun, and I was not interested in anything that I didnโ€™t find enjoyable or cool. At school, just like all other students, I learnt mathematics, english and science, developing a basic understanding of these topics. Overall, primary school was a mostly easy, fun experience.

Then, in 2013, I began my high schooling at Edmund Rice College, a Catholic Private school. Edmund Rice was far stricter than primary, requiring I wear a tie, suit pants and a tucked in button-up shirt every day. Our loosely structured classes were now 6 50-minute periods a day focused on subjects such as geography, history and religion. At Edmund Rice, we would have weekly masses or assemblies, we had to carry a diary everywhere, and were taught discipline, both in our outward appearance and presentation, and our behaviour, time management and task-solving skills. With this rigid system also came assessments, which had to be completed and submitted by specific dates. 

Reflecting On Change

When reflecting back on this change, Iโ€™m reminded of a quote from Remembering (2002) by Shona Russell and Maggie Carey, which states that โ€˜people become people through other peopleโ€™. They claim that our identities are shaped by all of the relationships and voices that surround us, that we are products of our environment.ย 

After examining this experience with this quote in mind, it is clear to me that although this was at first a nerve-racking disruption to my simple schooling, it was extremely important to my development into a hard-working young adult. Each class, though focused primarily on a specific subject, was also there to teach me life skills such as problem-solving, writing and time-management. Without these skills and teachings from Edmund Rice, I might not have had the successes I have had in life, such as going to university. Edmund Rice also let me develop my confidence, eventually becoming House Captain and building strong friendships with my peers. 

Reflecting back on my time in Primary School, I was noticeably more naive and unaware of the world around me, only focused on my friends and having fun. Moving to Edmund Rice for Year 7 was a nerve-racking, scary experience, however, it was also extremely exciting and fun. I learnt a lot of valuable life lessons, built my confidence up, made a number of strong relationships and earned a number of achievements and awards.

Upon re-examining this disruption, it is clear to me that all of the skills that I learnt from my time at High School are skills that I have used as a professional in the workplace. Even if I couldnโ€™t see it at the time, all of the teachers and staff were there to help me succeed. Without the students around me, my interpersonal skills would be far more limited, as being around 208 people 5 days a week forced me to interact with these people, learning how to talk and behave politely and friendly around them (even if we didnโ€™t get along). The teachers and staff, though strict, were strong role models for me to learn from, providing help and encouragement whenever I needed it, allowing me to grow.

Key Learnings About Remembering

When analysing this experience, it is easy to see how much this disruption to my schooling affected me. I experienced a boost of confidence and self-awareness and learnt a wide range of skills and lessons that I have remembered and use frequently. With Russell and Careyโ€™s (2002) article in mind, it is evident to me that relationships are immensely influential in a personโ€™s development, and oftentimes, this development can only come about through a change or disruption to a personโ€™s status quo. Overall, I believe this change was an extremely positive experience, as when I changed schools I met new people, learnt more, and was able to grow and express myself in a positive manner.ย 

References

Russell S, Carey M, 2002, Remembering: responding to commonly asked questions, http://narrativepractices.com.au/attach/pdf/Remembering_Common_Questions.pdf , accessed 21st August 2021